Shipping Policy

Last Updated: July 25, 2026

At Audio Watt Store, we work to process and deliver every order as quickly and securely as possible.

Free Shipping

Audio Watt Store offers free standard shipping to the 48 contiguous United States.

Free shipping does not apply to:

• Alaska

• Hawaii

• Puerto Rico

• Guam

• U.S. Virgin Islands

• Other U.S. territories

• International destinations

Some oversized, heavy, freight, or special-order products may be excluded from free shipping. Any additional shipping charges will be displayed at checkout or communicated before the order is processed.

Order Processing

Orders are processed during regular business days, excluding weekends and holidays.

Processing times may vary depending on:

• Product availability

• Order size

• Payment verification

• Shipping address verification

• Fraud-prevention review

• Special-order or oversized products

Orders containing multiple products may be shipped separately from different warehouses.

Delivery Time

Estimated delivery dates may be displayed during checkout or provided after the order has shipped.

Delivery times are estimates and are not guaranteed. Delays may occur because of:

• Carrier delays

• Severe weather

• Natural disasters

• Holiday shipping volume

• Incorrect or incomplete addresses

• Transportation interruptions

• Other circumstances outside our control

Audio Watt Store is not responsible for delivery delays caused by the shipping carrier or events outside our reasonable control.

Shipping Carriers

We may use carriers such as UPS, FedEx, USPS, or another qualified shipping provider.

The carrier and shipping method are selected based on the product, package size, delivery destination, and warehouse location.

Customers may not always be able to select a specific shipping carrier.

Tracking Information

Tracking information will be sent by email once it becomes available.

Tracking information may take up to 24 to 48 hours to update after the shipping label is created.

A shipping confirmation does not always mean the carrier has physically received the package. Tracking will update after the package is scanned by the carrier.

Multiple Shipments

Orders with multiple products may arrive in separate packages and on different dates.

You may receive more than one tracking number. You will not be charged additional shipping fees when an eligible free-shipping order is divided into multiple shipments.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Before submitting your order, please confirm:

• Street address

• Apartment, suite, or unit number

• City

• State

• ZIP code

• Contact name

• Phone number

Audio Watt Store is not responsible for delays, lost packages, or additional charges caused by an incorrect or incomplete address provided by the customer.

Address Changes and Order Cancellations

Cancellation or address-change requests must be submitted within 15 minutes of placing the order.

We cannot guarantee that an order can be canceled or changed after it enters processing.

An address change or cancellation is only confirmed after you receive approval from Audio Watt Store Customer Support.

Once an order has been processed or shipped, the shipping address cannot be changed by Audio Watt Store. The customer may need to contact the shipping carrier directly, and additional carrier fees may apply.

Undeliverable or Refused Packages

Packages may be returned to us because of:

• An incorrect or incomplete address

• Multiple unsuccessful delivery attempts

• Refusal of delivery

• Failure to pick up the package

• Carrier access restrictions

If a package is returned to Audio Watt Store as undeliverable or refused, the customer may be responsible for the original shipping cost, return shipping cost, and any carrier fees.

Any applicable charges may be deducted from the refund.

Lost Packages

If tracking shows no movement or the package appears to be lost, please contact Audio Watt Store Customer Support.

We may open an investigation with the shipping carrier. Carrier investigations may take several business days to complete.

A replacement or refund may be issued after the carrier confirms the package is lost or after our investigation is completed.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it:

1. Check around the delivery location, garage, side door, mailbox, or other secure areas.

2. Ask household members, neighbors, building staff, or property management.

3. Allow up to 24 hours, as some carriers may mark packages delivered before the package arrives.

4. Contact the shipping carrier for delivery details.

5. Contact Audio Watt Store Customer Support if the package is still missing.

Audio Watt Store may require confirmation from the carrier before approving a replacement or refund.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Please keep the product, shipping box, packaging materials, and shipping label. We may request:

• Photos of the damaged product

• Photos of the shipping box

• Photos of the internal packaging

• A photo of the shipping label

• A video showing the damage or issue

Do not discard the packaging until the claim has been resolved.

Freight and Oversized Deliveries

Some large or heavy products may require freight delivery.

Freight deliveries may require:

• A scheduled delivery appointment

• A valid phone number

• An adult signature

• Curbside delivery

• Inspection at the time of delivery

Unless otherwise stated, freight delivery does not include installation, unpacking, inside delivery, or removal of packaging.

Customers should inspect freight shipments before signing the delivery receipt. Visible damage should be written on the delivery receipt and reported to Audio Watt Store immediately.

Signature Requirement

Some orders may require an adult signature at delivery because of the order value, product type, destination, or fraud-prevention requirements.

The signature requirement may not be removed after the order has shipped.

P.O. Boxes and Military Addresses

Some products cannot be shipped to P.O. boxes, APO addresses, FPO addresses, or DPO addresses because of carrier, size, weight, or manufacturer restrictions.

A physical street address may be required to complete the order.

International Shipping

Audio Watt Store does not currently offer international shipping unless specifically approved before purchase.

Customers should not use a freight-forwarding company without understanding the risks. Audio Watt Store is not responsible for loss, damage, export restrictions, customs charges, or warranty limitations after an order is delivered to a freight forwarder.

Questions

For questions regarding shipping, tracking, delivery, or your order status, please contact Audio Watt Store Customer Support and include your order number.